Shipping policy
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We ship orders within the United States from Doral, Florida, in the Miami area. Choose Standard Shipping via USPS Ground Advantage or a paid USPS Priority Mail upgrade at checkout.
Order processing
Orders placed before 10:00 a.m. Eastern Time are handled the same day. Please allow up to 24 hours for processing. Processing time is separate from carrier transit time.
Standard Shipping — USPS Ground Advantage
Estimated transit time is 2–7 business days after shipment. Delivery times are estimates and are not guaranteed.
Free Standard Shipping on orders $50 and up, based on the order subtotal after discounts and before tax. For orders below $50, the following rates apply per package:
| Package weight | Standard shipping charge (USD) |
|---|---|
| Under 1 lb (16 oz) | $7.95 |
| 1–2 lb | $9.95 |
| Over 2–3 lb | $11.95 |
| Over 3–5 lb | $13.95 |
| Over 5–70 lb | Free |
USPS Priority Mail
Priority Mail is an optional paid upgrade, including for orders that qualify for free Standard Shipping. The following rates apply per package:
| Package weight | Priority Mail charge (USD) |
|---|---|
| Up to 3 lb | $9.99 |
| Over 3–10 lb | $19.99 |
| Over 10–25 lb | $59.95 |
Priority Mail is not offered for packages over 25 lb. Transit time varies by destination and is not guaranteed. The Standard Shipping estimate above applies to USPS Ground Advantage.
Shipping charges and tracking
Available shipping options and the total shipping charge are displayed at checkout. Package weight includes the products and packaging. If an order ships in multiple packages, applicable package charges are combined at checkout. A tracking number will be provided for most orders.
To check your order, sign in to your account. For help with tracking or delivery, visit our shipping help.
Shipping destinations
We currently ship within the United States only.
Lost or damaged packages
If your package is lost or damaged during transit, start with our delivery guidance. If the issue remains unresolved, use the Help Center form and choose “Delivery issue.” Include your order number and the latest tracking update.
Thank you for shopping at Kesmedik Natural Relief!
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